Vicki Hart, Consultant
Vicki Hart is an organizational effectiveness professional, and believes every team needs a discerning and expert guide to succeed – and that’s her role. She works closely with senior leaders to initiate strategic change, nurture innovation, align the C-Suite and keep organizations, teams and stakeholders focused and aligned. She is known for her keen ability to identify critical business outcomes and drive teams to deliver targeted results. Vicki has served as Chief of Staff, Big Four Senior Manager, Trusted Advisor and Senior Director for industry leaders in healthcare, technology, pharma, energy, the armed services, public sector and retail. She is a published and licensed executive coach.
As Director of Organization Effectiveness for Old Navy, Vicki built an organization design roadmap and led the design of a new operating model for the International Merchandising organization. While Director of People and Organization Capability for Microsoft, Vicki launched organizational effectiveness, executive coaching and talent management initiatives and led senior leadership team performance assessments for 3 global business sectors valued at $24B. As Senior Director of Organization Effectiveness for BlueCross/BlueShield of IL, TX, OK & NM, she designed and launched an enterprise-wide change management methodology adopted by HR and IT. As Senior Manager for Deloitte Consulting, Vicki developed and led the national Leadership Development service offering, building the approach, methodology and tools while leading a national team. She designed and led leadership development, talent management, strategic change and communications initiatives for global clients, including Genentech, Aflac, Hess, IBM and the Army Air Force Exchange Services.
Vicki served as Chief of Staff for Kaiser Permanente’s CEO. In this role, she removed barriers and aligned senior leaders on a common vision resulting in the historic endorsement of Kaiser’s 5-Year Strategic Labor/Management Partnership Agreement. Using data-driven problem solving, she guided leaders on projects such as the successful renegotiation of $250M national ambulance contract, engaging sponsors and stakeholders enterprise-wide. Vicki began her career in the Neuropsychology Department at Baylor College of Medicine and held progressively responsible clinical and management positions with University of California-San Francisco and Davis Medical Schools and Blue Shield of California.
Vicki’s international experience includes living and working in Japan, Singapore and Germany for seven years. She is a published and credentialed executive coach and holds Masters’ Degrees from Washington University and the Fielding Graduate Institute and a BA Cum Laude from the University of Houston.